Affinity

What makes a good company great? What makes a great company exceptional? Customer Service. Customer Service is about more than bringing customers back and sending them away happy. It's also about building brand affinity and enhancing corporate reputations to enter into meaningful and mutually beneficial long-term relationships.

Affinity Advisors is a niche consultancy that specialises in just that: solutions that enhance customer service and relationship management campaigns with value-adding products and services. Designed to deliver revenue directly to the bottom-line while significantly enhancing the value offering to existing databases, Affinity Advisors increases the retention of an existing client base or enhances marketing efforts by improving the value offering to the client.

Particularly well-suited to the corporate and business sectors, these products and services include roadside, household, medical and legal assistance amongst others. Through its excellent network and solid relationships with myriad longstanding stakeholders however, Affinity Advisors also sources additional products ranging from Funeral cover and HIV/Aids accidental exposure cover to discounted lifestyle products and holiday packages and, more recently, revolutionary banking products.